Efficient Voluntary Organizations

Efficient Voluntary Organizations: economical with reduced waste of time, energy, and materials

Overall, Efficient charitable organizations operate economically, with reduced waste of time, energy, and materials (at least in comparison with their competition). Increasingly, they use a variety of tools to improve business processes, including:

• Information and analysis techniques and systems analysis approaches to minimize waste, streamline their operations, and to make economical use of all resources (Connors, 1997, 2001).
• Processes, products, and services reassessment to optimize resource investments (money, time, and personnel) to achieve improved customer service and satisfaction levels.
• Economic performance and resource conservation emphasis by reducing wasted time, energy, and materials.
• Applicable process improvement and management information/data collection and analysis techniques to design and improve its customer/client services and service delivery systems; and,
• Process performance systems maintenance and operation to ensure they are performing according to their design.

Senior executives of charitable organizations understand and highly value the management benefits of using process improvement and management techniques to design and improve customer/client services and service delivery systems. They also value approaches that reduce wasted time, energy, and materials. Finally, C-P/NP executives strongly support and recommend maintaining process monitoring systems to ensure they are performing according to their design and the value of using information and analysis techniques and approaches to reduce waste (Connors, 2013).

Defining Efficient Voluntary Organizations

Charitable executives identified and ranked the following as characteristics they would include in any definition of organizational efficiency, including:
• Uses process improvement and management techniques to design and improve its customer/client services and service delivery systems.
• Emphasizes reducing wasted time, energy and materials.
• Maintains process performance systems to ensure they are performing according to their design.
• Uses information and analysis techniques and approaches to reduce waste.
• Emphasizes economic performance.

Next: Secrets to Achieving Voluntary Organization Efficiency

Suggested citation:

Connors, T. D. (2015, July 31). Efficient voluntary organizations: Economical with reduced waste of time, energy, and materials. In Efficient voluntary organizations: NPO crossroads. Retrieved from BelleAire Press, LLC: http://www.npocrossroads.com/category/efficiency/efficient-organizations/

 

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